Frequently Asked Questions
Find the answers to our most commonly asked questions below.
No, shipping your PC is not required. At The Clutch, we specialize in remote PC optimizations, audio optimizations, aim tuning, and stream settings services. Our expert technicians perform all work seamlessly through secure Remote Desktop Applications, scheduled at a time that best suits your availability.
While the exact Frames Per Second (FPS) increase varies depending on your system’s configuration, we are committed to delivering measurable performance enhancements. As a trusted provider of PC optimization and gaming solutions, we stand by our work with a satisfaction guarantee: if we cannot boost your FPS, we offer a full refund.
Absolutely! The Clutch offers the perfect gift for gamers and streamers with our The Clutch Gift Cards. Available in various denominations, these cards can be applied toward our bundled services—such as PC optimization, audio tuning, aim enhancement, and stream settings—or individual offerings. Visit our online store to explore your options.
We ensure clear communication for every client. Once your appointment is scheduled, you’ll receive a confirmation email containing your dedicated technician’s email address. Additionally, you can connect with your technician directly through our Discord community or post any inquiries in the "Pre-Appointment Questions" section of our Discord server. Feel free to reach out with questions about your upcoming PC optimization, audio setup, or streaming consultation.
Yes, your presence is essential throughout the appointment. This allows our technicians to collaborate with you in real-time, ensuring that our PC optimizations, audio enhancements, aim tuning, and stream settings are tailored to your specific needs and preferences.